eManagement involves using information
technology tools to facilitate the effective
management of resources in a company.
Innovative Systems can assist your organization
with the following eManagement solutions:
Enterprise resource planning (ERP)
software is a set of applications that automate
finance and human resources departments and
help manufacturers handle jobs such as order
processing and production scheduling.
It is an amalgamation of a company's
information systems designed to bind more
closely a variety of company functions
including human resources, inventories and
financials while simultaneously linking the
company to customers and vendors.
Innovative Systems can provide powerful
workforce optimization software solutions that
are sophisticated and easy to use. We enable
companies to make sound workforce management
decisions, increasing productivity,
profitability, and employee
satisfaction.
Customer Relationship Management
(CRM): Simply stated, CRM is about finding,
getting, and retaining customers. CRM is at the
core of any customer-focused business strategy
and includes the people, processes, and
technology questions associated with marketing,
sales, and service.
In today's hyper-competitive world,
organizations looking to implement successful
CRM strategies need to focus on a common view
of the customer using integrated information
systems and contact center implementations that
allow the customer to communicate via any
desired communication channel. Lastly, CRM is a
core element in any customer-centric business
strategy.
Innovative Systems' CRM solutions offer
tools that can help empower customers,
employees and partners; build strong business
relationships; improve bottom line performance;
and provide the necessary competitive
differentiation. They deliver just what is
needed to win in today's challenging economy
where customers control the relationship.
With customers in control, it is the
experience being delivered across every channel
and touch point that really matters. Innovative
Systems Customer Relationship Management (CRM)
solutions deliver customer experiences that can
increase the value of any company and impact
bottom line profitability.
Contact us to know
which of these services you would be interested
in.